Please notify me by e-mail prior to returning any items. Items must be returned complete and unopened. Refunds will be given for the purchase price of the item only and does not cover shipping or return shipping costs. If there are any issues with your order (missing items, damaged items, defective products) please e-mail marilyn@forever-young-uk.com or telephone Sharon on 0151 489 0386 (if  not able to answer please leave a message and your contact number and we will return your call)